As a patient at Dr. Brown’s office, you have the right to: 1. Understand and use these rights. 2. Receive quality dentistry, utilizing the best treatment methods possible. 3. Receive treatment without discrimination. 4. Kind, courteous, considerate, respectful, and caring treatment. 5. A sterile clinical environment. 6. Be charged reasonable fee. 7. Know and understand your treatment plan and all of its associated fees. 8. Obtain all the information necessary to give informed consent prior to treatment. 9. Refuse treatment, examination, or observation by anyone in the office. 10. A second opinion. 11. Question the office sterility and sanitation techniques. 12. Know your treatment provider’s level of education, experience, and skill. 13. Access your treatment records. 14. Understand the information regarding your referrals. 15. Privacy and confidentiality. 16. Participate in all the decisions regarding your treatment. 17. To make an official complaint with the Florida board of dentistry.